Privacy Policy

Welcome to SHRI KHATU SHYAM ENGINEERING COMPANY ("Company", "we", "our", or "us"). We are committed to protecting the privacy of our customers, business partners, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shrikhatushyamengineering.com/ or communicate with us through phone, email, WhatsApp, or other business channels.

1. Information We Collect

We may collect the following information:

Personal Information

• Name
• Phone Number
• Email Address
• Company Name
• Address
• Information voluntarily submitted through forms, emails, WhatsApp, or inquiries

Technical Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Analytics Information

2. How We Use Your Information

• Respond to inquiries and support requests
• Provide quotations and product information
• Process orders and business transactions
• Improve our website and services
• Communicate important updates
• Comply with legal obligations
• Facilitate communication through WhatsApp Business

3. WhatsApp Business Communication

If you contact us through WhatsApp, we may collect and store information shared during conversations for customer support, sales inquiries, order processing, and business communication purposes.

Your information is handled in accordance with applicable laws and WhatsApp Business policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

• Service providers assisting business operations
• Legal authorities when required by law
• Technology partners necessary for delivering services

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance performance.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Your Rights

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information
• Withdraw consent where applicable
• Object to certain processing activities

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page along with the revised effective date.

10. Contact Us

By using our website and services, you consent to the practices described in this Privacy Policy.